Customers may request a return within 14 days from the date of successful delivery. The refunded amount will match the original payment method and may take from 7 to 30 days depending on the payment method. Learn more at RETURN & REFUND POLICY
Return Process:
1. Go to "My Orders"
2. Select the order you wish to return
3. Click "Return/Refund Request"
4. Select the reason for return
5. Upload photos or additional information (if applicable)
Once done, you may proceed to ship the parcel back to our E-Commerce Warehouse at:
Tasco Berhad
Warehouse D, Loading Bay 20,
Lot No. 1A Persiaran Jubli Perak,
Jalan 22/1, Seksyen 22,
40300 Shah Alam, Selangor.
Read more RETURN & REFUND POLICY
Refund methods:
- Adaptis (Credit/Debit Card / E-Wallet) → Refund to the customer’s original bank account
- Refund timeline: Within 30 days
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